Business insights - Design Thinking Blog

Service Design

Ecosystem Maps: Seeing the Forest (And the Trees) of Your Product Space

product ecosystem visualization techniques

Growing your understanding of your product ecosystem reveals hidden connections and opportunities that can transform your strategy—discover how with this insightful guide.

Max Smart
August 31, 2025

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UX Research

Desk Research Deep‑Dive: Free Sources You’re Probably Overlooking

With so many free sources available, discovering overlooked data can unlock new…

Max Smart
September 2, 2025

Service Design

Emotion Curve Mapping: Charting Feelings Across a Service Journey

Discover how emotion curve mapping reveals customer feelings throughout their journey,…

Max Smart
September 2, 2025

Business Design

Prototyping Subscription Models: Experimenting With Pricing Tiers

Starting with various pricing options, prototyping subscription models helps uncover…

Max Smart
September 1, 2025

conflict resolution through facilitation

Facilitation

Facilitation in Conflict: Turning Heated Debates Into Aligned Action

Getting heated debates to productive outcomes requires skills that can transform…

Max Smart
September 1, 2025