Customer Observation - Design Thinking Blog

UX Research

Shadowing Customers Like a Detective: Observation Tactics That Uncover Clues

The key to shadowing customers like a detective lies in mastering subtle observation tactics that reveal surprising insights—discover how to unlock hidden clues.

Max Smart
August 2, 2025

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Vetted

6 Best Tablets for Miro and FigJam with Stylus in 2026

If you’re looking for the best tablets for Miro and FigJam in…

Design Thinking Team
March 18, 2026

Vetted

9 Best Mirrorless Cameras for UX Research Videos in 2026

Just when you think you've seen all options, discover the top mirrorless cameras for UX…

Design Thinking Team
March 18, 2026

Vetted

7 Best Ultrawide Monitors for Design Thinking Professionals in 2026

Great ultrawide monitors for design professionals in 2026 offer exceptional…

Design Thinking Team
March 18, 2026

Tools & Techniques

USB-C, KVM, Refresh Rate: Which Specs Matter for Knowledge Work?

Optimizing your workspace with the right USB-C, KVM, and refresh rate specs can boost…

Design Thinking Team
March 18, 2026