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Browsing Tag

User Research

3 posts
  • Business Design

Unlocking “Jobs to Be Done” Without Fancy Surveys

simple methods for jtbd
Learning how to uncover customer “Jobs to Be Done” without fancy surveys reveals simple, powerful insights that can transform your approach—if you know where to look.
  • Max Smart
  • August 8, 2025
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  • UX Research

Micro‑Ethnography: Observing User Habits in 15 Minutes or Less

quick user behavior insights
I explore how micro-ethnography reveals user habits in just 15 minutes, unlocking quick insights that can transform your understanding—if you’re ready to see beyond the surface.
  • Max Smart
  • August 1, 2025
View Post
  • UX Research

Beyond Personas: Crafting Archetypes That Drive Product Decisions

creating effective user archetypes
Creating authentic archetypes that influence product decisions requires deeper insight—discover how to go beyond traditional personas and unlock true user understanding.
  • Max Smart
  • July 17, 2025
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structured thinking overcomes conformity
  • Mindsets

Breaking Bias: Structured Ideation That Defeats Groupthink

Starting with structured ideation techniques can help break bias and defeat groupthink,…
  • Max Smart
  • August 10, 2025
financial innovation through empathy
  • Leadership

Design Thinking for Non‑Designers: A CFO’s Survival Guide

I can help you leverage design thinking to revolutionize your financial strategies and…
  • Max Smart
  • August 9, 2025
common facilitation mistakes to avoid
  • Facilitation

Facilitation Failures: 8 Mistakes Even Pros Still Make

The trap of common facilitation mistakes, even for pros, can undermine your…
  • Max Smart
  • August 9, 2025
simple methods for jtbd
  • Business Design

Unlocking “Jobs to Be Done” Without Fancy Surveys

Learning how to uncover customer “Jobs to Be Done” without fancy surveys reveals…
  • Max Smart
  • August 8, 2025
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