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Design Thinking Blog
  • Design Thinking

Max Smart

194 posts
  • UX Research

Synthesis Under Pressure: Turning Data Into Insights When Deadlines Loom

data driven deadline analysis
Tackling tight deadlines requires mastering rapid data synthesis techniques that can transform complexity into clarity; here’s how to succeed under pressure.
  • Max Smart
  • September 10, 2025
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  • Design Thinking

User Journey vs. Customer Lifecycle: A Practical Comparison

comparing engagement and loyalty
The user journey and customer lifecycle offer distinct insights into engagement and loyalty; understanding their differences can transform your marketing strategy.
  • Max Smart
  • September 9, 2025
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  • Service Design

Rapid Service Pilots: Testing a Concept With Live Customers in a Week

rapid pilot customer testing
Streamlining your service testing process within a week can unlock valuable customer insights—discover how to design effective rapid pilots now.
  • Max Smart
  • September 9, 2025
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  • Mindsets

Bio‑Inspired Design: Lessons From Nature’S 3.8 Billion Years of R&D

nature s 3 8 billion years
Bio‑Inspired Design reveals how 3.8 billion years of natural innovation can unlock smarter solutions—discover the secrets that could transform your approach to innovation.
  • Max Smart
  • September 8, 2025
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  • Leadership

Shadow Boards: Involving Gen Z in Executive Innovation

engaging gen z in innovation
Discover how involving Gen Z in shadow boards can revolutionize innovation and leadership, but the key methods to get started are surprisingly straightforward.
  • Max Smart
  • September 8, 2025
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  • Business Design

Design Thinking for Supply Chain Challenges

innovative supply chain solutions
Discover how design thinking can transform your supply chain challenges by unlocking innovative solutions you never thought possible.
  • Max Smart
  • September 7, 2025
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  • Facilitation

Facilitation Body Language: Send the Right Signals Without Speaking

nonverbal facilitation cues
Harnessing body language in facilitation can profoundly influence group dynamics—discover how subtle signals can make or break your effectiveness.
  • Max Smart
  • September 7, 2025
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  • UX Research

Proto‑Personas: When Time Is Tight but You Need Direction

quick guidance for limited time
When time is limited, proto-personas offer quick, practical insights that keep your team user-focused—discover how to develop them efficiently.
  • Max Smart
  • September 6, 2025
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  • Service Design

The Service Recovery Paradox: Why Fixing Fails Can Build Loyalty

fixing failures builds loyalty
How fixing service failures can unexpectedly boost loyalty and turn setbacks into stronger customer relationships—discover the surprising power of the Service Recovery Paradox.
  • Max Smart
  • September 6, 2025
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  • Innovation

Beyond the MVP: Designing for Minimum Lovable Product

designing for customer affection
Discover how to go beyond the MVP by designing a Minimum Lovable Product that deeply resonates with users and keeps them coming back.
  • Max Smart
  • September 5, 2025
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data driven deadline analysis
  • UX Research

Synthesis Under Pressure: Turning Data Into Insights When Deadlines Loom

Tackling tight deadlines requires mastering rapid data synthesis techniques that can…
  • Max Smart
  • September 10, 2025
top monitor stands 2025
  • Vetted

14 Best Monitor Stands to Elevate Your Workspace in 2025

Keep reading to discover the top monitor stands that can transform your workspace into…
  • Design Thinking Team
  • September 10, 2025
top 15 skincare roller picks
  • Vetted

15 Best Derma Rollers That Will Transform Your Skincare Routine in 2025

Keen to upgrade your skincare in 2025? Discover the top derma rollers that can…
  • Design Thinking Team
  • September 10, 2025
top solar garden lighting
  • Vetted

15 Best Solar Path Lights That Illuminate Your Garden Beautifully

Optimize your garden’s charm with these 15 best solar path lights that promise stunning…
  • Design Thinking Team
  • September 10, 2025
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