Banking Innovation - Design Thinking Blog

Case Studies

Design Thinking in Banking: Building Trust Through Customer-Centric Services

customer centric trust building

Providing innovative, customer-focused banking solutions through design thinking can transform trust—discover how to unlock this potential today.

Design Thinking Team
October 29, 2025

adjusting strategies through prototypes

Prototyping

Pivoting With Prototypes: When User Tests Change Your Direction

Guided by user feedback, learn how pivoting with prototypes can transform your approach…

Design Thinking Team
January 12, 2026

edge case scenario planning

Prototyping

Planning for Edge Cases: Prototyping the What-If Scenarios

Navigating edge case planning through prototyping reveals unexpected system behaviors,…

Design Thinking Team
January 11, 2026

ai prototype wizard simulations

Prototyping

Simulating AI Interactions: Wizard-of-Oz Prototypes for Smart Features

Generating realistic AI interactions manually with Wizard-of-Oz prototypes helps you…

Design Thinking Team
January 11, 2026

voice interface prototyping methods

Prototyping

Prototyping Voice Interfaces: Mocking Up Conversations for Alexa & Siri

Prototyping voice interfaces involves creating realistic conversations for Alexa and…

Design Thinking Team
January 11, 2026