Customer feedback - Design Thinking Blog

UX Research

Voice of Customer Programs: From Feedback to Action in 30 Days

rapid customer feedback implementation

Driving customer insights from feedback to action in 30 days can transform your business—discover how to make it happen now.

Max Smart
September 13, 2025

UX Research

Turning Complaints Into Concepts: Mining Support Tickets for Gold

mining support ticket insights

Analyzing support tickets transforms complaints into valuable insights, unlocking hidden opportunities you won’t want to miss.

Max Smart
July 20, 2025

passive digital listening techniques

UX Research

Listening Labs: Passive Observation Techniques for Digital Products

Curious about uncovering genuine user behaviors? Listening labs employ passive…

Max Smart
October 7, 2025

find five test users quickly

UX Research

Rapid Recruiting: Finding Five Test Users in 24 Hours

Lacking test users? Discover quick strategies to find five participants within 24 hours…

Max Smart
October 7, 2025

top quiet earplug picks

Vetted

15 Best Noise-Canceling Ear Plugs That Keep the World Quiet and Calm

Stay serene with our top 15 noise-canceling ear plugs designed to keep the world quiet…

Design Thinking Team
October 7, 2025

top educational toys list

Vetted

15 Best STEM Toys That Inspire Learning and Creativity in Kids

Find out which 15 top STEM toys inspire kids’ creativity and learning, and discover the…

Design Thinking Team
October 7, 2025